10 Inch Hybrid

Our warranty covers:

• Impressions: An indentation or sag resulting from body impression greater than 3/4” that is not associated with use of improper base or foundation.
• Physical flaw causing splits of cracks in the foam.
• Manufacturing defects in the assembly of the mattress cover.
• King and queen sized mattresses must have a vertical center support.
• Repairs and/or replacement will not constitute the beginning of a new warranty period.
• Your mattress is continually supported by a proper foundation or base sufficient to support the collective weight of the mattress and users.
• It is your responsibility to ensure the warranty coverage of your mattress.

It doesn’t cover:

• Changes in your mattress due to normal wear and tear
• Damage caused by commercial use
• Physical abuse
• Personalized preference changes relating to comfort, firmness, texture.
• Naturally occurring surface imperfections
• Tears, stains, soiling, burns that occur over time.
• Dampness & mold
• Normal body impressions not exceeding 3/4” in depth. Some fiber settling should be expected and is not a defect.
• Naturally occurring cotton or foam aromas.
• Damage from abusive handling, misuse or neglect.
• Burns
• Cleaning product in an inappropriate manner
• Improper storage (damp locations, areas infested with insects or rodents)
• Purchase from non-authorized retailers